FAQ
DO YOU OFFER REFUNDS?
No, Virgin Lux Hair does not offer refunds. When placing an order, make sure you choose the correct lengths, texture and/or color.
DO YOU OFFER EXCHANGES?
No, Virgin Lux Hair does not offer exchanges. Please be sure to order the correct extensions before checking out on our site.
HOW LONG DOES ORDER PROCESSING TAKE?
Please allow 1 business day for your order to be processed. Your order will then be shipped once processing has been completed at which time you'll receive an email notification with your tracking number. You can expect to receive your order 3-5 business days AFTER you've made your payment. Please note that in most cases, our hair arrives within 3 business days after it is processed.
ARE YOUR HAIR EXTENSIONS 100% VIRGIN HAIR?
Yes, We sell 100% Virgin Human Hair. Double Reinforced Wefting & Intact Cuticle Aligned. One Donor so little to no Shedding & Tangling.
HOW MANY BUNDLES ARE RECOMMENDED FOR STYLING?
The amount of bundles you need will be based upon the desired look you're trying to achieve. For a full look, 3 bundles are usually recommended for hair up to 18 inches. For any lengths over 20 inches we recommend at least 3 bundles or more bundles for a fuller look.
HOW LONG DOES VIRGIN LUX HAIR LAST?
Our Hair can last for more than one year depending on the way you treat the hair. We recommend co-washing the hair with non-sulfate shampoos and conditioners as well.
CAN I COLOR MY EXTENSIONS?
Yes, you can but we recommend hiring a professional colorist to help achieve the desired look that you want.
CAN I MAKE CHANGES TO A ORDER?
If you notice an error made on your end in regards to a placed order, please email or text us immediately! If your order has already been processed, we won't be able to change it. Please see our CONTACT page to reach us.
No, Virgin Lux Hair does not offer refunds. When placing an order, make sure you choose the correct lengths, texture and/or color.
DO YOU OFFER EXCHANGES?
No, Virgin Lux Hair does not offer exchanges. Please be sure to order the correct extensions before checking out on our site.
HOW LONG DOES ORDER PROCESSING TAKE?
Please allow 1 business day for your order to be processed. Your order will then be shipped once processing has been completed at which time you'll receive an email notification with your tracking number. You can expect to receive your order 3-5 business days AFTER you've made your payment. Please note that in most cases, our hair arrives within 3 business days after it is processed.
ARE YOUR HAIR EXTENSIONS 100% VIRGIN HAIR?
Yes, We sell 100% Virgin Human Hair. Double Reinforced Wefting & Intact Cuticle Aligned. One Donor so little to no Shedding & Tangling.
HOW MANY BUNDLES ARE RECOMMENDED FOR STYLING?
The amount of bundles you need will be based upon the desired look you're trying to achieve. For a full look, 3 bundles are usually recommended for hair up to 18 inches. For any lengths over 20 inches we recommend at least 3 bundles or more bundles for a fuller look.
HOW LONG DOES VIRGIN LUX HAIR LAST?
Our Hair can last for more than one year depending on the way you treat the hair. We recommend co-washing the hair with non-sulfate shampoos and conditioners as well.
CAN I COLOR MY EXTENSIONS?
Yes, you can but we recommend hiring a professional colorist to help achieve the desired look that you want.
CAN I MAKE CHANGES TO A ORDER?
If you notice an error made on your end in regards to a placed order, please email or text us immediately! If your order has already been processed, we won't be able to change it. Please see our CONTACT page to reach us.